Branch Manager

Job Description

Green Saving and Credit Cooperative Society is looking for a qualified, experienced, and results-oriented professional to join our team as a Branch Manager. The successful candidate will be responsible for managing branch operations, leading staff, serving members effectively, and ensuring the branch achieves its operational and business objectives.

Key Responsibilities

• Plan, organize, and supervise the overall activities of the branch.
• Lead, motivate, and manage branch employees to achieve organizational objectives.
• Ensure effective delivery of savings, credit, and other cooperative financial services.
• Develop and implement strategies to increase membership, savings mobilization, and loan portfolio growth.
• Monitor branch financial and operational performance and prepare regular reports for management.
• Ensure proper handling and control of cash, financial records, documents, and other branch resources.
• Ensure loans are properly processed, disbursed, monitored, and collected in accordance with the cooperative’s policies and procedures.
• Monitor loan repayment performance and take appropriate measures to minimize delinquency.
• Maintain strong relationships with members, customers, and relevant stakeholders.
• Ensure compliance with internal policies, procedures, applicable laws, and regulatory requirements.
• Identify operational risks and take appropriate corrective measures.
• Supervise customer service and ensure members receive professional and timely services.
• Conduct regular staff performance monitoring and provide coaching and guidance.
• Promote the products and services of Green SACCO.
• Perform other related duties assigned by management.

Required Qualifications

• Bachelor’s Degree in Accounting, Finance, Business Administration, Economics, Management, or a related field.
• Minimum of 3 years of relevant work experience, preferably in banking, SACCOs, microfinance institutions, or other financial organizations.
• Previous supervisory or managerial experience is an advantage.
• Strong knowledge of financial services, savings, credit operations, and customer service.
• Excellent leadership, communication, interpersonal, and problem-solving skills.
• Strong analytical and decision-making abilities.
• Ability to manage staff, resources, and branch operations effectively.
• Ability to work under pressure and meet deadlines.
• Good computer literacy and proficiency in common office applications.

How to Apply

Interested and qualified candidates should apply online through the Green SACCO website before the application deadline.

Application Deadline: August 15, 2026, at 7:00 PM

Only shortlisted candidates will be contacted.