Job Description
Green Saving and Credit Cooperative Society is looking for a qualified and motivated professional to join our team as a Junior Customer Service Officer.
Key Responsibilities
- Provide friendly and professional customer service to members and customers.
- Assist with account opening, savings, and other cooperative services.
- Handle customer inquiries, requests, and complaints effectively.
- Maintain accurate customer records and documentation.
- Support daily customer service operations.
- Promote the products and services of the cooperative.
- Maintain confidentiality of customer information.
- Perform other related duties assigned by management.
Required Qualifications
- Bachelor’s Degree or Diploma in Accounting, Finance, Business Administration, Economics, or a related field.
- Relevant work experience in customer service, banking, SACCO, or microfinance is an advantage.
- Good communication and interpersonal skills.
- Ability to work effectively with customers and colleagues.
- Ability to work under pressure and meet deadlines.
How to Apply
Interested and qualified candidates should apply online through the Green SACCO website before the application deadline.
Only shortlisted candidates will be contacted.