Job Description
Green Saving and Credit Cooperative Society is looking for a qualified and motivated professional to join our team as an Intermediate Customer Service Officer.
Key Responsibilities
- Provide professional and friendly customer service to members and customers.
- Handle customer inquiries, requests and complaints effectively.
- Assist members with account opening, savings and other cooperative services.
- Maintain accurate customer records and documentation.
- Support daily customer service operations.
- Promote the products and services of the cooperative.
- Maintain confidentiality of customer information.
- Perform other related duties assigned by the management.
Required Qualifications
- Bachelor’s Degree/Diploma in Accounting, Finance, Business Administration, Economics or a related field.
- 2 years or above relevant work experience in customer service, banking, microfinance.
- Good communication and interpersonal skills.
- Ability to work effectively with customers and colleagues.
- Ability to work under pressure and meet deadlines.
How to Apply
Interested and qualified candidates should apply online through the Green SACCO website before the application deadline.
Only shortlisted candidates will be contacted.